Don’t let your AI stay stuck in chat.

25 september - 11 AM cest - online webinar

From hype to real impact

AI alone won’t fix customer service. Journeys cross teams and channels, so siloed tools fall short. The real benchmark is reducing Customer Effort: removing friction at every touchpoint to build loyalty and drive revenue.

AI that builds loyalty and cuts costs

Zoom’s AI Companion brings voice, web, and mobile together so customer issues get solved from start to finish. From creating tickets to updating CRMs, it delivers consistent, empathetic service 24/7. Without extra headcount.

Your AI upgrade is on us

We’re giving away three months of Zoom’s AI Companion plus a one-hour personalised CX session from Studio Winegum.*

*First 5 sign-ups only.

Casper van den Broek

Studio Winegum

Partner & Senior Consultant

Laura Ball

Zoom

CX AI Lead (EMEA)

Stop patching problems.

Start perfecting journeys.

Join Studio Winegum and Zoom live

AI is everywhere right now, but not every tool is built for customer experience. The smartest starting point is to focus on the challenges you need to solve — such as long wait times, high call volumes, or inconsistent service.

Zoom's AI Strengthens relationships to Improve customer satisfaction and loyalty. It is designed to predict customer & agent needs, as well as automate routine tasks and queries to empower & connect customers and employees for great customer experience.

With Zoom’s AI, you can expect faster response times, more personalised interactions, and better use of your team’s time.

It empowers agents to deliver fast, contextual responses through real-time conversation intelligence and expert guidance. Also, it automate post-call workflows by summarizing key resolution details and generating post-engagement action items, identify actionable insights from real-time conversations to improve service deliver - freeing your people to focus on the conversations that matter most.

Winning with AI in CX isn’t about switching everything on at once. It’s about setting clear goals, training the AI with your organisation’s data, and continuously improving based on results. Zoom’s platform makes this easier with flexible, secure, and ready-to-use features that your team can adopt without disruption.

Studio Winegum brings deep expertise in CX strategy and implementation, ensuring AI adoption is not just a tech upgrade, but a business transformation. Zoom offers a proven, enterprise-grade AI platform that integrates video, voice, chat, and contact center capabilities into one seamless environment. Together, we give you the best of both worlds: cutting-edge AI technology and the hands-on expertise to make it deliver real results.

Don’t let your CX lose its voice.

Don't let your AI strategy get stuck in a single channel. Join our free webinar on 25 September and learn how to apply AI across the entire customer experience to deliver the results you've been waiting for.

In this one-hour session, you’ll discover how to:

  • Move away from the AI "buzz" and focus on tangible impacts on customer effort and loyalty.

  • Use AI to connect fragmented processes across your front and back offices.

  • Deploy an intelligent, conversational AI that resolves complex issues without frustrating handoffs.

  • Turn every customer interaction into a seamless and satisfying experience that builds your bottom line.

Register today and learn how to make your AI talk smarter, answer faster, and deliver an experience worth talking about.

Register for free →

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